For our emergency services, walk-ins are welcome, but we recommend that you call first.
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Payment Policy
Because of the type of care we provide at the Animal Emergency Clinic, our clients do not typically have an
opportunity to develop a long-term relationship or payment history with us. Our fee policies are designed to
help our customers understand the costs associated with the high quality of care we provide, and we make
every effort to work with our clients within their budget.
AEC accepts cash, checks (approved by Electronic Check Transfer), Discover, Visa, and Mastercard for
payment. We also accept Care Credit (see below for more information). A deposit is required on all hospitalized
patients. All fees for services rendered are due and payable at the time of the animal's discharge. We do not
bill.
AEC is a privately-owned business and does not receive any government subsidies. The clinic is supported
solely by the income it generates. An emergency exam fee will be charged to all clients. This fee is necessary
to meet the costs of maintaining an emergency clinic, which is open during weeknights, weekends, and on
major holidays, when your regular veterinarian is unreachable. All hospitalized patients will be given an
estimate for services. Any client may request an estimate at any time and may approve/decline the
recommended diagnostic and treatment procedures as desired. Please understand that serious emergency
conditions often require intensive testing and treatment, resulting in higher costs than the average visit to your
regular veterinarian.
What is CareCredit?
CareCredit is a revolving line of credit designed for your pet's healthcare needs. With CareCredit, you pay no
up-front costs, no pre-payment penalties, and no fees. To learn more please visit the CareCredit website or talk
to one of our staff members upon your arrival at the clinic.
Emergency and Critical Care Medicine and Surgical Services for Companion Animals HOURS OF OPERATION 6 P.M. UNTIL 8 A.M. MONDAY THROUGH FRIDAY; 24 HOURS SATURDAY, SUNDAY AND HOLIDAYS
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